FAQ's, Singapore Tourist Pass, Singapore Attraction Tickets

Participating Partners

Frequently Asked Questions

What is a Singapore City Pass package?
What does the card look like?
What are the benefits of Singapore City Pass
Who is eligible to purchase a Singapore City Pass
Where can I purchase Singapore City Pass
Can I purchase more than one Singapore City Pass
What will happen if I accidentally tap an expired Singapore City Pass at the participating attraction's reader?
How long is a Singapore City Pass package valid for?
Do I have to use it on consecutive days?
What happens at the attraction or venue?
Are the attractions or venues open at all times?
Can I buy a Singapore City Pass package as a gift?
Can I purchase Singapore City Pass package prior to arrival?
Is there a transport option in Singapore City Pass package?
Is travel to and from the airport included?

What is a Singapore City Pass package? Each Singapore City Pass package is bundled with a range of items such as admission to attractions, drinks or meals, club events, concert events or even gift vouchers for retail items such as gifts on a single Card.
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What does the card look like?
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What are the benefits of Singapore City Pass See More: Enjoy great discount when you purchase bundles of attractions, tours and value adds rather than purchase them individually. Do More: 20% off 9UP S$19.90) for FunVee Unlimited Hop-On Hop-Off for 1 day. There is no place you can't get to with FunVee Hopper Open Top Bus. Get More: Your Singapore City Pass is a card that can be kept as a momento or souvenir of your trip to Singapore. On your return to Singapore in future, get discounts on tours.
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Who is eligible to purchase a Singapore City Pass It is perfect for first time visitors, return visitors or locals who are interested in exploring Singapore. Packages include all major attractions, tours, cruises and F&Bs.
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Where can I purchase Singapore City Pass The Singapore City Pass is available for sale online at www.singaporecitypass.com or at the following authorized sales counter: A) Tourist Hub @ Singapore Flyer #01-05 Operational Hours: 8am to 9pm B) Tourist Hub @ Esplanade MRT #B1-08 Operational Hours: 8am to 9pm
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Can I purchase more than one Singapore City Pass Yes.
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What will happen if I accidentally tap an expired Singapore City Pass at the participating attraction's reader? The reader will prompt "invalid card". Kindly contact our support staff for assistance. Staff of the operators or merchants are authorised to retain the Singapore City Passshould they believe a person is misusing the card.
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How long is a Singapore City Pass package valid for? Currently, Packages offer 1, 2 & 3 days for first use. Each package will have different validity periods and you should carefully review the Terms and Conditions carefully.
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Do I have to use it on consecutive days? If you purchase a 2 day Package and you start to use it on Tuesday, it will be valid for Tuesday and Wednesday of that week.
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What happens at the attraction or venue? Please proceed to the Redemption Point (usually a ticketing counter / gate) at the participating attraction / venue and show the staff your Singapore City Pass. The staff will indicate to tap the Singapore City Pass on the device placed on their counter. A receipt will be printed out which you will sign and will be kept by the ticketing staff. Another receipt will be printed out which you may retain. This shows you the attraction you are currently at, the validity of Singapore City Pass and the items remaining which are available for redemption.
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Are the attractions or venues open at all times? Many of our attractions or venues change their operating hours each day and throughout the course of the year. We have indicated the operating hoursbut recommend visiting our websites to confirm the opertating hours.
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Can I buy a Singapore City Pass package as a gift? Yes. Singapore City Pass packages are an excellent gift for friends and relatives.
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Can I purchase Singapore City Pass package prior to arrival? Yes and we recommend it. Singapore City Pass packages can be purchased at www.singaporecitypass.com or by calling +65 6738 3338 / +65 6738 9897 or through your local travel agent.
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Is there a transport option in Singapore City Pass package? Yes. Use the FunVee Hopper's 4 Routes to plan your way around the attractions, dining, retail and clubbing locations. With over 48 bus stops on the routes operating from 09:00hrs to 19:00hrs, there is no place you can't get to with FunVee Hopper. Please refer to the guide for the schedule of the FunVee Hopper. Singapore City Pass® holder enjoys 20% off for FunVee Unlimited Hop-on Hop-off for 1 Day use.
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Is travel to and from the airport included? No. Singapore City Pass does not include transport to the airport.
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Singapore Office Tel:
(+65) 67383338

Bangkok Office Tel:
(+66 2) 879 2455